What This Policy Covers and How It Applies
When you open an account with p999gem, we collect the data you provide directly — your name, contact details, date-of-birth for age verification, and the payment method linked to your wallet. This includes the mobile number tied to your JazzCash or Easypaisa account, and the bank
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details registered for Raast transfers. We use this data to process your deposits and withdrawals, verify your identity, and keep your account secure. We also capture device and session data automatically — your browser type, phone model, IP region, and the pages you visit each session.
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This helps us spot logins that do not match your usual pattern and flag potential account issues early. This platform operates only where local law and applicable regulations permit — availability depends on your region. We do not sell your personal data to third parties for
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marketing. If we share data with payment processors who handle JazzCash, Easypaisa or Raast transactions, it is only to complete your transaction or meet a legal requirement. You can request a copy of the data we hold, ask us to correct any inaccuracy, or raise a
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concern about how your data has been used. Retention periods vary: account records are held while your account remains active, and transaction records are kept for as long as applicable financial rules require.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.